“Nothing changes if nothing changes”: Three User-Centered Collection Development Practices at Carleton University Library

Since 2014, Carleton University Library has been adding to the ways it practices collection development. In addition to the subject liaison firm order model, we have added 3 successful user-centred ways to acquire material. We ended our approval plan and used its selection framework to create a DDA plan. We started a textbook purchasing program in Reserves, and we instituted print purchase on demand procedures in ILL. This poster provides an overview and key takeaways for each initiative.