The effect of country-of-origin labelling on consumers' assessments of product quality, risk to purchase, perceived value and likelihood of purchasing was tested experimentally in a multi-product, multi-cue setting. Country-of-origin information was found to be more important in affecting product quality assessments than were price and brand information. Price was important in value assessment while brand was significant in a few product specific cases. Age, education, sex, and perceptions of ability to judge products were variously related to consumers' ratings of quality, risk, value and likelihood of purchase especially when the product was more complex and difficult to judge. However, much of the variation in consumer judgments was not accounted for by the variables employed in this study, suggesting that future research should include more detailed studies of information processing whereby intrinsic and extrinsic product cues and a wide range of consumer characteristics are taken into consideration.
Journal of the Academy of Marketing Science
Sprott School of Business

Wall, M. (Marjorie), Liefeld, J. (John), & Heslop, L.A. (1991). Impact of country-of-origin cues on consumer judgments in multi-cue situations: a covariance analysis. Journal of the Academy of Marketing Science, 19(2), 105–113. doi:10.1007/BF02726002