Rising health care costs are compelling many medical organizations to invest in new health information technologies (HIT). Physician adoption of such technologies is a common concern, and this concern has motivated many project teams to experiment with approaches that engage users early in the deployment process. In this study, we examine the roles of psychological ownership, perceived threat, perceived risk, and resistance to change within a large North American Hospital. We integrate previous promising work to develop a new model of physician acceptance. Our analysis indicates that contextual factors brought on by user engagement in the design process may have significant positive effect on the development of psychological ownership, and this attachment can be a significant influence on user acceptance, particularly in counteracting the effects of resistance to change brought out by the physicians perception of threat, and risk.

47th Hawaii International Conference on System Sciences, HICSS 2014
Sprott School of Business

Smith, T. (Tim), Grant, G, & Ramirez, A. (Alejandro). (2014). Investigating the influence of psychological ownership and resistance on usage intention among physicians. In Proceedings of the Annual Hawaii International Conference on System Sciences (pp. 2808–2817). doi:10.1109/HICSS.2014.351