An empirical study was conducted among eight similarly organized work groups numbering between 17 and 23 mechanics, operators, and supervisors each and employing similar and very sophisticated mechanical-harvesting equipment. Productivity of the higher-performing groups was double that of the lower performers. This article identifies key variables and their interactions in a model designed to explain the productivity variance. The model is developed from a sociotechnical systems perspective.
Human Relations
Sprott School of Business

Kolodny, H.F. (Harvey F.), & Kiggundu, M. (1980). Towards the Development of a Sociotechnical Systems Model in Woodlands Mechanical Harvesting. Human Relations, 33(9), 623–645. doi:10.1177/001872678003300902