In this paper, the authors identify and explore the optimal scope of a generic city-level e-Government program. In order to corroborate theoretical research, a comprehensive feature comparison of different e-Government elements/services, of select city web sites from various countries in the world is conducted. The research finds that despite the manifest common features, the inherent scope of service provision by the websites studied is unique. This finding gives rise to the understanding that customizing e-Government initiatives is ideally conducive to the local needs of the constituents. Copyright

Additional Metadata
Keywords City government, e-Government, e-Government services, Electronic governance, Scope
Persistent URL dx.doi.org/10.4018/jegr.2011010103
Journal International Journal of Electronic Government Research
Citation
Mann, H. (Hanuv), Grant, G, & Mann, I.J.S. (Inder Jit Singh). (2011). City e-Government: Scope and its realization. International Journal of Electronic Government Research, 7(1), 38–50. doi:10.4018/jegr.2011010103