Additional Metadata
Keywords Information Systems and Management, Management Information Systems, Information Systems
Publisher Elsevier BV
Persistent URL
Journal Information and Management
Yang, Zhilin, Cai, S, Zhou, Zheng, & Zhou, Nan. (2005). Development and validation of an instrument to measure user perceived service quality of information presenting Web portals. Information and Management, 42(4), 575–589. doi:10.1016/