This paper presents an ethnographic study of the development practices at a small but successful company that develops serious games for industry training. We concentrated on the day-to-day collaboration of the studio team responsible for the game content and software, and used qualitative research methods, including field observations, contextual interviews and conversation analysis. This paper reports our findings, emphasizing a holistic perspective encompassing social and technical factors influencing collaboration in serious game development. In particular, we report on how co-location and a positive social environment work together with the technical tools and infrastructure to provide an environment that facilitates full participation of professionals with differing disciplinary perspectives, and contributes to iterative development and refinement of the game. Copyright 2008 ACM.

Additional Metadata
Keywords Collaboration, Ethnography, Grounded theory, Serious games development
Persistent URL dx.doi.org/10.1145/1496984.1496993
Conference 2008 Conference on Future Play: Research, Play, Share, Future Play 2008
Citation
Tran, M.Q. (Minh Quang), & Biddle, R. (2008). Collaboration in serious game development: A case study. Presented at the 2008 Conference on Future Play: Research, Play, Share, Future Play 2008. doi:10.1145/1496984.1496993