Additional Metadata
Keywords Customer orientation, Employee attitudes, Employee behaviour, Job satisfaction, Public sector organizations
Persistent URL dx.doi.org/10.1108/02634501011066528
Journal Marketing Intelligence and Planning
Citation
Rod, M, & Ashill, N.J. (Nicholas J.). (2010). The effect of customer orientation on frontline employees job outcomes in a new public management context. Marketing Intelligence and Planning, 28(5), 600–624. doi:10.1108/02634501011066528