Diffusion of innovation and capability theory in the context of e-government
E-government (EG) enables governments to provide citizens easier and electronic access to information and modernized services through personal computers, kiosks, telephones, and other resources. Information and communication technology (ICT) is the prime driving force of EG. Therefore, before implementing an EG project, it is vital to investigate the capability of developing countries to adopt ICT and research the impact of adopting ICT in that society. The authors argue that the purposes of implementing EG can only be accomplished and the full benefits of EG realized if a majority of the population of developing countries has the ability to adopt ICT, the main driver of EG. Therefore, it is essential for policy makers of developing countries to study the adoption capability of ICT of citizens prior to launching EG. Otherwise, there is the strong possibility that EG projects could not accomplish the purpose of its implementation and could fail to reduce the digital divide, establish equal rights for all citizens, and promote good governance.
Shareef, M.A. (Mahmud Akhter), Kumar, V, Kumar, U, & Hasin, A.A. (Ahsan Akhter). (2009). Diffusion of innovation and capability theory in the context of e-government. doi:10.4018/978-1-60566-659-4.ch011