Police organizations are facing increasing pressure from a variety of sources — shrinking budgets, the impact of technology, and growing public expectations. These pressures are arising, in part, because change is difficult in police organizations. This paper argues that change in such organizations can be facilitated provided the right tools are available. Suggested tools are presented that are based on an action research project that included interviews, meetings and ongoing discussions with key national-level policing organizations and representatives of six municipal police services in Canada (N = 102). These tools include rigorous approaches to strategy setting and performance assessment.

Additional Metadata
Keywords Performance Assessment, Police Organizations, Strategy
Journal Organizational Cultures
Citation
McIntyre, M, & Caputo, T. (2015). Creating successful and sustainable organizations when change is difficult: An example from policing. Organizational Cultures, 14(2), 17–30.